I write trip reports for a hobby, and like to think that I get better over time. This report was written in June 2016, and falls in the oldie-but-not-so-goodie category of trip reports – blurry photos taken with an iPhone 5, and a not-so-useful content focus.
I’ve left the post up for aviation nuts who like any and all reviews, though if you’re looking for a comprehensive review: apologies if this isn’t the most useful indicator of Korean Air’s longhaul business class product, but check out an updated review of Korean Air’s 777 business class here.
Korean Air Flight 72 Sunday, February 14, 2016 Origin: Vancouver (YVR) Gate: D67 Dep: 13:00 (13:05) Destination: Seoul Incheon (ICN) Gate: 109 Arr: 17:45 (17:05) Duration: 11 hr 45 min (11 hr) Aircraft: Boeing 777-200 Reg: HL7715 Seat: 7B (Business Class)
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While I wasn’t the first one onboard for the past two flights where I was introduced to the Korean Air 777, I was this time. I’d had enough pictures of the Korean Air 777 from the outbound, so decided to decrease redundancy of the pictures, as the aircraft, apart from being newer, was basically the same.
Yes, the seat was equally unsturdy, and the cushioning of the seat was pretty terrible. But there was something noticeable about the flight this time in terms of cabin temperature that made the actual experience infinitely better.
I assigned ourselves seats in the front cabin once again, knowing that it probably would be quieter despite row 8’s lack of a window. The flight was
Hl8082 Korean Air Lines Boeing 787 9 Dreamliner Photo By Huy Nguyen
My sister and I took a peek at first class, which, I think, was also quite full. The padding doesn’t really look great, but apparently it’s a world class product, which was definitely a serving of “first class jealousy” given how “meh” the business class seat was. I mean, I didn’t mind, but my mom and dad did…
When we sat down, the purser welcomed us, though didn’t say much. I watched the cabin fill up, and I guess my parents got bored of shopping, as they were onboard not long after I was.
As noted on the outbound, the amenity kit didn’t consist of much – the usual signature slippers, a toothbrush and toothpaste, an eye mask and other basic needs for the flight.
Boeing 777 Fb5, Hl8252 / 37638, Korean Air Cargo (ke / Kal)
Once the flight was filled up, we pushed back towards the runway, where we bypassed interesting planes such as a Japan Airlines 787. While Vancouver Airport doesn’t service any A380s, what they have is pretty interesting.
The safety video played, and the westerner across the aisle had a “full” greeting “hi, I’m _______, thanks for flying with Korean Air, we hope you enjoy your flight” – it wasn’t really personalised, but I would’ve been happy with that. Then she turned to fourteen-year-old me (I’m not sure if I have the right to complain or not, so I won’t) and without stopping murmured “have a nice flight”.
It was a rather foggy day and raining pretty heavily as well on the day we left, which made the scene pretty bland and white.
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The takeoff roll was unexpectedly smooth, and we got into the air by 1:15, where it was a beautiful day as always.
Up until this point the flight attendant came out. While it definitely did seem well intentioned, I did feel like there was no warmth whatsoever in the service. I was expecting the flight attendants not to get it right
, I wanted to try the fish option, as I’d never tried it before on Korean Air. I could nip some off my sister, who was having the steak – or my parents, who were ALSO having the steak.
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The flight attendant then served Coke, as a standard drink procedure with nuts. She asked if I wanted ice, as was part of the procedures. She put a cube of ice in my cup (read:
), filled it up so the bubbles filled to the brim, then left. While I can’t complain (the cabin was full), this was what my cup looked like by the time the bubbles collapsed (and not when I’d drank out of the cup):
Not long after that the appetizer was rolled out, consisting of crabmeat salad with prosciutto rose and melon. I’d argue that the crabmeat was styled more like a rose more the prosciutto had a chance to be called, but it didn’t taste vile or anything.
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The flight attendant came with a bread basket, and said “choose your bread please”. I chose a piece of bread that had a few oat bits outside.
This was followed by a carrot cream soup. I find Korean Air’s soups to be well-seasoned and tasty, and this wasn’t any exception.
I was excited for the main course – it would either be perfectly cooked (I wasn’t expecting it to be cooked to the point where it melted in your mouth, but at least I hoped for a hard sear), or limp to the point where it felt like it was boiled. While it still flaked to some point, it sure looked like it was boiled, and it was definitely about two minutes past its best temperature. So it wasn’t the worst fish I had on a plane, but wasn’t equivalent to ground quality fish either.
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Meanwhile, the grill marks on my dad’s steak rivalled that of a steakhouse (though looking at the inside I probably won’t be ordering steak medium well on a Korean Air plane anytime soon). It was also
Korean Air Boeing 777-200 Business Class Main Course – grilled beef tenderloin with rosemary brandy sauce, served with mashed potato and vegetables
My sister was asleep, so as my flight attendants were setting up her table, I told them that my sister might eat later, which they obliged to. Sure enough, my sister opted to just have the main course, which was obliged to. The steak was medium (served medium rare, but we figured that out already),
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While I normally opt for more “creative” desserts, I went for the ice cream this time round, which didn’t manage to score in terms of temperature.
Prior to napping I visited the washroom. I can’t say it was any different from the outbound, except that the water wasn’t cloudy.
I napped surprisingly well for six hours, probably because of the workload I left myself. I woke up refreshed and pissed at myself at the same time, as I
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It was in time for the second meal, fortunately – I worked for half an hour or so, which was where the meal was served. Again, I’d gone for the western meal – chicken on a plane always seems tempting, right?
Korean Air Boeing 777-200 Business Class Dinner Appetiser – Seasonal Salad with Tomato and Cucumber served with lemon and olive oil dressing
The chicken was then presented, which was dry, though well seasoned. It wasn’t as bad as Cathay Pacific’s version of chicken, but it wasn’t good either.
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Korean Air Boeing 777-200 Business Class Dinner – Roasted Chicken Thigh with Tomato and Olive Sauce served with Boiled Potato and Vegetables
This time I found the facial moisturiser in the amenity kit. My face still burned when I applied it, but not nearly as much as on the outbound – there’s something about a 12-year-old plane that’s definitely much fresher than a 19-year-old plane.
Service throughout the flight increased a little – after the flight attendants realised that I was basically taking care of everyone throughout the flight, they started to realise my existence a bit more, which was reassuring. However, they still weren’t any closer to the league I saw from the previous few flights.
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While I really wanted the bathroom after breakfast, unfortunately the business class lavatory was taken, so I went back to economy to use their washroom there. Look at the wallpaper – does anyone need a sick bag?
Soon we descended into Seoul. Our flight landed a bit too early for the sunset to be in full swing, but it still looked pretty nice out there, especially given the literally
We touched down short of an hour early, and taxiied to the satellite terminal, where I got ready for any chance of an equipment swap (I knew it was likely, as the past few days all had equipment swaps). We taxiied past some fancy planes along the way.
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We walked through first class for the last time on our way out, and made the hectic, crowded walk back to the main terminal for our final flight.
Did this flight have the X-factor? No, it didn’t. The service was lackluster – comparable to what I’d expect on other airlines, but definitely inferior to anything else I’d seen on Korean Air.
Overall, Korean Air was a good way to travel longhaul. However, despite the awesome soft product on a whole, I would avoid travelling Korean Air on this generation of their seats longhaul in the future, as they’re not sturdy, terribly padded, and not really nice to sleep on. Instead, I’ll focus on trying to score Korean Air’s new product, which I was bumped out of on the next flight.
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