New Korean Air employees celebrate in front of a company plane. Korean Air has invested big in its workforce in recent years. [KOREAN AIR]
True to its founding principle that “a company is only as good as its people, ” Korean Air has several policies in place to help employees achieve their full potential.
The first is a recruitment process that focuses on matching the right talent with the right role. Composed of a wide range of services, the aviation industry is one that requires communication and cooperation across the board. As such, Korean Air has made efforts to recruit candidates who are service-minded, well-mannered and capable of working in groups.
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These efforts include removing the KALSAT written exam from its hiring process in 2015 and placing more weight on personal statements and interviews. In hiring cabin crew, Korean Air currently holds “situational response interviews” to determine candidates’ crisis management skills and suitability for the position.
Korean Air also offers its employees customized career development opportunities. Its current development plan involves a systematic job rotation based on each employee’s aptitude.
The airline provides new recruits with extensive mentoring to help them adjust to company life. At the one-year mark, these employees are given the opportunity to explore their career paths and better understand their duties through a “refreshment” process.
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Constant efforts to bring out the best in its employees lie at the heart of Korean Air’s strategy to become the world’s leading international airline.
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Related Stories Le Sserafim kicks off first world tour in Seoul with two performances Find out what went wrong from the start (KOR) EMK aims to become Asian musical production powerhouse Rival parties blame one another for Jamboree fiasco Could this be the year that the LG Twins finally make it work?South Korea's flag carrier Korean Air will put 70 percent of its 19, 000 staff on furlough, it said, as it scrambles to cope with the coronavirus pandemic that has brought global aviation to a standstill.
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The airline industry is among the sectors worst hit by the virus and the ensuing travel restrictions, with thousands of flights cancelled, routes cut, and companies facing financial turmoil.
Korean Air is the flagship of the Hanjin group, one of the multifaceted, family-controlled conglomerates known as chaebols that dominate business in South Korea and played a key part in its rise to become the world's 12th-largest economy.
Most of its staff will go on leave from April 16 for six months in response to deteriorating business circumstances, Korean Air said in a statement.
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According to normal South Korean practice, the workers will receive 70 percent of their normal pay, with most of it—reportedly up to 90 percent—funded by a government scheme for industries in need of special assistance due to the coronavirus.
Korean Air's labour union agreed to participate as part of a burden-sharing initiative, the company said—executives have also agreed to take pay cuts.
Cho Hyun-ah, who had made global headlines for a nut rage scandal when she forced a taxiing plane back to the gate over a bag of macadamia nuts, sought to oust her brother Cho Won-tae from the chairmanship.
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The Hanjin group was in financial trouble long before the coronavirus outbreak wreaked havoc on airline finances worldwide—subsidiary Hanjin Shipping was once one of the world's top 10 container lines, but went bankrupt in 2017.
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